OVERVIEW
This program which is a webinar/online training yet intensive and power packed workshop that covers Interviewers the much desired techniques and methodologies in achieving the above, devising questions in interview that would reveal the competency of candidates as well as ‘reading’ and conducting interviews beyond physical appearance. The competency-based interviewing technique within your selection interviews will help you identify those that will perform well within your team.
Sometimes ‘what you see is not what you get’, and to reverse the process of hiring may be too late or difficult . Customized especially for these officers who seek beyond conventional interviewing techniques and looking for something new. These real hands on techniques and tips would put you ‘way above the rest’ in terms of conducting interviews and knowing your subject well.
LEARNING OBJECTIVES
At the end of this course, you will explore the objectives on how to:
- Identify competencies needed for the position and hence preparation for the interview
- Evaluate and group data linked to a competency
- Use WASP methodology as a guide to conduct the interview
- Ability to scan the candidate via various techniques
- Use competency based interviewing techniques
- Make objective selection decisions based on evidence acquired
- Questioning techniques to get the right information out – Questions bank (based on scenarios)
- Art of questioning to obtain vital information about candidate
- Understanding advanced body language in order to ‘read’ subjects or interviewees.
- Ability to detect ‘deception’ during interviews
Course Outline
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What is of Competency Based Interviewing
- What are competencies and defining them prior to the interview session
- Competency frameworks and how they benefit the organisation and their people
- Different types of competencies for different Divisions
- Short presentation and group discussion
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Competency Based interviews – The Framework
- Format and techniques of a competency based interview
- Reminder of the WASP interview structure
- Preparing the candidate for a competency based interview
- Time and structure needed to explore each competency
- Use of competency based interview guide
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Identifying the COMPETENCIES
- Being clear about what are competencies required each position
- Various competencies explored in different scenarios
- Gather predictive information
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THE INTERVIEW PROCESS: The Art of Questioning during the Interview
- Realizing the power of ‘Right Questioning’
- Competency based questions to be asked during interviews
- How to phrase questions during interview or investigations
- The various forms of Questioning
- Takeaway: Question Banks in various competencies
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THE INTERVIEW PROCESS part 2: Observations during interview (Behavioural aspects)
- Studying the Body Language
- Emotional state of the subject: Consistency and Contradiction
- Signs of deception
- Being defensive and other indicators
- Reading the Subject
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Dos and Don’ts during the Interview
- Guidance on what SHOULD be done during interview
- Things, questions and behaviour to be avoided during interview
- Common mistakes done by interviewer
- What reinforces the interview
- Soliciting the desired candidate
- Practicing skills of interviewer, note taker and observer
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Making the Selection Decision: Evaluating and rating evidence
- Using a rating scale
- Recommending the next stage in the selection processTrainer tips presentation, exercise in trios to review and evaluate candidate responses and assign a rating, whole group review of candidate ratings and recommendations
Dr. Harjit Sidhu, (Ph.D, FCCA, NLP, IHA)
NLP Master Trainer, International & Transformational Trainer, Certified Hypnotherapist, Malaysia
Dr. Harjit Sidhu, (Ph.D, FCCA, NLP, IHA) has been in Corporate training and consultancy for past 17 years in the fields of Leadership, NLP (Neuro Linguistic Programming), Hypnotherapy, Mindset and motivation as well as Innovation and Lateral thinking. Dr Harjit uses his 18 years of corporate experience (manufacturing, internet, travel & hospitality (hotel), music and consultancy industry) to facilitate, consult and coach individuals at all levels, practically and effectively by understanding and relating the issue in hand faced by these participants.
Being a competent, leading trainer in the region and an experienced practitioner of NLP (Neuro Linguistic Programming), Dr. Harjit shares the experience, techniques and mastery of NLP techniques (to be used in various skills including NLP Certification programs ) in order to get the desired results. A firm believer and exponent of Experiential Learning, he designs and crafts various ‘adult based’ learning activities, simulations and demonstrations of these techniques to ‘wow & drive curiousity ’ of the audiences which eventually results in higher retention and learning experience. His signature programs such as ‘B.M.W. – Body-Mind-Wiring’ , ‘Metamorphosis’ and others have succeeded in transforming individuals as well as producing long terms effects in them.
To enhance his passion in Mindset matters, Dr. Harjit embarked to obtain his Masters and Doctorate of Philosophy (Ph.D) in Metaphysical Hypnotherapy (IMHS, USA). Being a graduate of Tony Robbins's (world’s No 1 success coach) “Unleash the Power Within - UPW” program, he is also a ‘fire-walker’ and ‘Glass-walker’ and is a Certified NLP Trainer (American Union of NLP and International Society of Neuro Semantics, USA). He is also a Certified Hypnotherapist (CH, USA) and a Certified trainer with HRDC (Human Resource Development Council and constantly develops new & unique programs that equips the working individual with powerful tools such as ‘Transformational Communication’ and others. He is regularly featured on local radio talk shows on BFM 89.9 for various personal development topics.
His knowledge, experience and passion in personal skills development particularly in the science of human behaviour & metaphysics and how it applies to working and business environments allows him to approach the trainings in the most practical and hands-on manner. His programs have been conducted internationally (Malaysia, Bangladesh, Cambodia, Pakistan, Sri Lanka, Singapore, Brunei, Thailand, Indonesia, Vietnam and India). Dr. Harjit possesses a unique ability of inspiring and connecting with individuals, making complex topics and subject matter easy to understand. His clear and interactive style has won him much praises from participants from leading companies in Malaysia.
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Date February 22 & 23, 2021
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Time 8 hours |
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Duration 2 Days
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Reg. Before January 21, 2021 |
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Vanue Online
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