Mastery of this level of applied NLP for business provides specific, learnable skills and techniques that will improve the level of performance, resolve sources of tension, overcome self imposed limitations, and achieve higher levels of confidence in virtually any area of professional life.
For a return on investment, many organizations around the world have used the technology of NLP to assist them in achieving their corporate objectives. NLP is useful in any situation in which people must communicate in order to produce positive results.
Projects in which NLP has been used in organizations:
Diners Club trained every manager and representative in the customer service area in NLP skills for handling customer and internal communication. The net result was a 254% increase in customer spending, and a 67% reduction in customer loss. The Customer Service Department, previously a cost center, became a revenue-producing part of the organization.
BMW in England modeled the communication patterns of the top 1% in sales. After determining the successful behaviours of these salespeople, the skills were taught to every salesperson in the organization. Sales of a new-introduced product greatly exceeded projections.
American Express trained twenty-four line managers from all over Asia to become transformational trainers. With no previous training experience, these employees became the heart of “American Express Quality Leadership”, an area-wide initiative to encourage every employee to take personal responsibility for quality in customer service.
A manager tailors his approach to staff development and motivation to the individual thinking patterns of each staff member. In a performance review, he identifies the employee’s motivation strategy, i.e. how the employee motivates him/herself, and incorporates this naturally into the employee’s development plan
A call center personnel managed to diffuse a disgruntled client by applying ‘matching’ technique and gaining rapport immediately via the phone. The personnel applied various techniques of self motivation too whenever required in order to be in positive and peak state at work.
This NLP program gives a direct ‘hands-on’ experience to critical business related applications of NLP. The major topics covered in this training include:
An Introduction to NLP
Creating Rapport
Submodalities for Changes
Representational Systems
Language Patterns of NLP
Embedded Commands and its applications
Anchoring and its uses (daily applications)
Meta Programs
States of Excellence
Dr. Harjit Sidhu, (Ph.D, FCCA, NLP, IHA)
NLP Master Trainer, International & Transformational Trainer, Certified Hypnotherapist, Malaysia
Dr. Harjit Sidhu, (Ph.D, FCCA, NLP, IHA) has been in Corporate training and consultancy for past 17 years in the fields of Leadership, NLP (Neuro Linguistic Programming), Hypnotherapy, Mindset and motivation as well as Innovation and Lateral thinking. Dr Harjit uses his 18 years of corporate experience (manufacturing, internet, travel & hospitality (hotel), music and consultancy industry) to facilitate, consult and coach individuals at all levels, practically and effectively by understanding and relating the issue in hand faced by these participants.
Being a competent, leading trainer in the region and an experienced practitioner of NLP (Neuro Linguistic Programming), Dr. Harjit shares the experience, techniques and mastery of NLP techniques (to be used in various skills including NLP Certification programs ) in order to get the desired results. A firm believer and exponent of Experiential Learning, he designs and crafts various ‘adult based’ learning activities, simulations and demonstrations of these techniques to ‘wow & drive curiousity ’ of the audiences which eventually results in higher retention and learning experience. His signature programs such as ‘B.M.W. – Body-Mind-Wiring’ , ‘Metamorphosis’ and others have succeeded in transforming individuals as well as producing long terms effects in them.
To enhance his passion in Mindset matters, Dr. Harjit embarked to obtain his Masters and Doctorate of Philosophy (Ph.D) in Metaphysical Hypnotherapy (IMHS, USA). Being a graduate of Tony Robbins's (world’s No 1 success coach) “Unleash the Power Within - UPW” program, he is also a ‘fire-walker’ and ‘Glass-walker’ and is a Certified NLP Trainer (American Union of NLP and International Society of Neuro Semantics, USA). He is also a Certified Hypnotherapist (CH, USA) and a Certified trainer with HRDC (Human Resource Development Council and constantly develops new & unique programs that equips the working individual with powerful tools such as ‘Transformational Communication’ and others. He is regularly featured on local radio talk shows on BFM 89.9 for various personal development topics.
His knowledge, experience and passion in personal skills development particularly in the science of human behaviour & metaphysics and how it applies to working and business environments allows him to approach the trainings in the most practical and hands-on manner. His programs have been conducted internationally (Malaysia, Bangladesh, Cambodia, Pakistan, Sri Lanka, Singapore, Brunei, Thailand, Indonesia, Vietnam and India). Dr. Harjit possesses a unique ability of inspiring and connecting with individuals, making complex topics and subject matter easy to understand. His clear and interactive style has won him much praises from participants from leading companies in Malaysia.
Date November 16, 19, 20, 23 & 27 I 2020
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Time 04:00 PM - 08:00 PM |
Duration 5 Days
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Reg. Before November 9, 2020 |
Vanue Online
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